CUSTOMER SERVICE AGENT - WORK FROM HOME

American Logistics; West Jordan (UT); Remote; USD 30,000 - 40,000; Full time

Job summary

American Logistics is looking for Customer Service Agents to work in a fully remote capacity. You will be responsible for handling inbound and outbound calls, assessing customer needs, and providing exceptional service. Join a dynamic team that offers competitive benefits including medical, dental, vision, PTO, and 401K.

Benefits

Medical

Dental

Vision

PTO

401K

Qualifications

• Experience in customer service roles preferred.
• Proficient in using software applications for data entry.
• Excellent communication skills.

Responsibilities

• Receive inbound calls and make outbound service calls.
• Assess transportation needs and assist customers appropriately.
• Troubleshoot situations outside standard procedures.

Skills

Problem Solving

Data Entry

Customer Interaction

Job description

Call Center / Fully Remote] - Anywhere in U.S. / Both PT & FT Available / Medical, Dental, Vision / PTO / 401K - As a Customer Service Agent you'll : Receive inbound calls and make outbound service calls, assess the customer's transportation needs, and assist appropriately; Interact with clients, transportation providers, and other customers via phone and software applications (Data entry required); Trouble-shoot and problem solve situations that may be outside standard procedures; Become a knowledge expert...Hiring Fast >

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