FT CUSTOMER SERVICE AGENT - WORK FROM HOME

Cennox; Midvale (UT); Remote; USD 30,000 - 50,000; Full time

Job summary

A leading company in customer service solutions, Cennox, is seeking a Customer Service Agent to work remotely. You will manage inbound and outbound calls, assist clients with inquiries and upsell products to drive profitability. This role offers competitive pay along with benefits such as health coverage and a 401k match.

Benefits

Health, dental & vision

401k match

Paid Time Off (PTO)

Qualifications

• Experience in customer service roles preferred.
• Ability to handle inbound and outbound calls effectively.
• Skilled in upselling products and resolving customer inquiries.

Responsibilities

• Handle inbound and outbound calls, upselling products and services.
• Answer inquiries, resolve issues, and assist with recommendations.
• Maintain accurate records of all customer interactions.

Skills

Communication

Problem Solving

Customer Service

Tools

CRM Software

Job description

Call Center / Remote] - Anywhere in U.S. / Competitive Pay / Health, dental & vision / 401k match / PTO - As a Customer Service Agent at Cennox, you will : Handle inbound and outbound calls, upselling products and services to clients to ensure profitability; Answer inquiries, resolve issues, and assist with product or service recommendations; Maintain accurate and detailed records of all customer interactions; Communicate effectively with team members and other departments to ensure timely and satisfactory resolution of customer concerns; Utilize various software programs to access and update customer information...Hiring Immediately >

Create a job alert for this search