CUSTOMER SERVICE AGENT - WORK FROM HOME

American Logistics; Stuart (FL); Remote; USD 30,000 - 40,000; Full time

Job summary

American Logistics is seeking a Customer Service Agent for a fully remote position. This role involves handling inbound and outbound calls, understanding customer transportation needs, and providing practical solutions. Candidates should be knowledgeable in customer service and possess strong problem-solving skills to ensure client satisfaction.

Benefits

Medical

Dental

Vision

PTO

401K

Qualifications

• Experience in customer service roles preferred.
• Ability to interact effectively with clients.
• Proficient in using software applications.

Responsibilities

• Receive inbound calls and make outbound service calls.
• Assess the customer's transportation needs and assist appropriately.
• Trouble-shoot and problem solve situations outside standard procedures.

Skills

Customer Service

Data Entry

Problem Solving

Job description

Call Center / Fully Remote] - Anywhere in U.S. / Both PT & FT Available / Medical, Dental, Vision / PTO / 401K - As a Customer Service Agent you'll : Receive inbound calls and make outbound service calls, assess the customer's transportation needs, and assist appropriately; Interact with clients, transportation providers, and other customers via phone and software applications (Data entry required); Trouble-shoot and problem solve situations that may be outside standard procedures; Become a knowledge expert...Hiring Fast >

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