Customer Service Agent — Fly for Free + Part-Time Role

Southwest Airlines Co.; Paradise (NV); On-site; USD 23,000 - 32,000; Part time

Benefits offered by this job

Fly for free for employee and depend­​

401(k) company match up to 10%

Profit sharing potential

Job summary

Southwest Airlines is seeking a part-time Customer Service Agent in the Ground Operations division. The role entails working at the ticket counter, gate area, and baggage service office to assist Customers, check in, answer questions, and ensure smooth travel experiences.

Training will be provided, and overtime may be required during peak periods. You’ll join a team focused on friendly, patient service and a positive travel experience for customers, with opportunities to develop skills in a

Qualifications

• No education requirement

Responsibilities

• Provides friendly service to and maintains positive relationships with all internal and external Customers
• Works in a cooperative spirit to ensure the success of our Company
• Responsible for providing legendary Customer service to people desiring to travel, use cargo or baggage service by attending to their needs
• Handles any aspect of ticketing and check-in by operating a computerized point-of-sale system, boarding, baggage service, reservations and resolving related complaints and problems
• Duties may vary due to the size and organization of the station

Skills

Customer service

Teamwork

Communication

Multitasking

Computer skills

Job description

Southwest Airlines is seeking a part-time Customer Service Agent in the Ground Operations division. The role entails working at the ticket counter, gate area, and baggage service office to assist Customers, check in, answer questions, and ensure smooth travel experiences.

Training will be provided, and overtime may be required during peak periods. You’ll join a team focused on friendly, patient service and a positive travel experience for customers, with opportunities to develop skills in a