Customer Service Agent - Fly for Free & Flexible Hours

swa; Minneapolis (MN); On-site; USD 23,000 - 32,000; Part time

Job summary

Southwest Airlines in Minneapolis seeks a part-time Customer Service Agent to greet customers, check in travelers, and assist with ticketing at counters and gates. You will handle cash and payments, respond to inquiries, and work within a union-guided schedule.

The role offers part-time hours, overtime possibilities, and benefits as described by the company. The position is based at MSP with a focus on friendly, efficient service and teamwork to ensure smooth travel experiences for all

Qualifications

• Provides friendly service to and maintains positive relationships with all Customers.
• Greets Customers in a polite and friendly manner and assists with inquiries.
• Handles cash, checks, travel vouchers and coupons as forms of payment for tickets.

Responsibilities

• Provides friendly service to Customers and maintains positive relationships.
• Greet and handle Customers in a polite and friendly manner.
• Handles cash, checks, travel vouchers and coupons as forms of payment for tickets.
• Operates ticketing, check-in and related services at counters and gates.
• Balances daily transactions and resolves issues with customers.

Skills

Customer service

Communication skills

Teamwork

Tools

Point-of-sale system

Check-in systems

Job description

Southwest Airlines in Minneapolis seeks a part-time Customer Service Agent to greet customers, check in travelers, and assist with ticketing at counters and gates. You will handle cash and payments, respond to inquiries, and work within a union-guided schedule.

The role offers part-time hours, overtime possibilities, and benefits as described by the company. The position is based at MSP with a focus on friendly, efficient service and teamwork to ensure smooth travel experiences for all