Customer Service Advisor - Medford

ScrubaDub Auto Wash Centers, Inc; Medford (MA); On-site; USD 23,419 - 34,440; Full time

Benefits offered by this job

Health Insurance option for full-time employees

401K Retirement plan with 3% employer match

Educational Scholarships

Free car washes for personal vehicles

Growth potential at a fast-growing, award-winning workplace

Job summary

A leading auto wash company in Medford is hiring customer service advisors for a fast-paced environment. Responsibilities include greeting customers, advising on services, and maintaining the facility. Ideal candidates are energetic, passionate about customer service, and possess good communication skills. This role offers an average wage of $17-25+ per hour, along with bonuses and opportunities for full-time benefits and advancement into management roles.

Qualifications

• Energetic and flexible with the ability to work various shifts.
• Passionate about customer service and motivated by growth opportunities.
• Good verbal & written communication skills preferred.

Responsibilities

• Greet every customer and advise on best services for their vehicle.
• Help load customers and ensure smooth flow through the carwash.
• Maintain a clean and organized location, completing necessary housekeeping tasks.

Skills

Energetic

Flexible

Good communication skills

Basic computer skills

Customer service experience

Job description

Description

Are you a people person? Do you love cars?

New England's leading auto-wash company is seeking smiling customer service advisors to work in a fast‑paced work environment at our BRAND NEW Medford location. A 60+ year old family business, ScrubaDub is proud to be a Boston Globe and USA Today Top Workplace, and looking for new team members to grow with us. We're hiring primarily for closing and mid‑shift.

Responsibilities and Duties

1. Customer Education, Engagement and Sales: Greet every customer and advise them on best services and products for cleaning and maintaining their vehicle. Explain benefits and rewards programs while ensuring a positive customer experience with a friendly smile and helpful service! Build your Unlimited customer base.
2. Carwash Operations: Help load customers and ensure the smooth flow of customers through the facility.
3. Store Operations: Maintain a clean and organized location. Complete necessary side‑work and house‑keeping items including cleaning the lot, vaccuums and carwash tunnel, and some basic maintenance work in the carwash.

Employees average $17-25+ per hour with bonus and tips. Full-time employees are eligible for benefits. This position has opportunity for growth to management level positions. Other benefits include:

• Average wage of $17-25+ per hour, with wages and performance based bonus included
• Health Insurance option for full time employees
• 401K Retirement plan with 3% employer match
• Educational Scholarships, free financial coaching
• Free carwashes for your personal vehicle
• Growth potential at a fast growing, award winning workplace

Requirements

Qualifications and Skills

• The ideal candidate is energetic, flexible and willing to work various shifts including nights and weekends based on the needs of the business.
• The ideal candidate has a passion for customer service, enjoys working in a fast‑paced environment and is motivated by opportunity for growth and sales
• Good verbal & written communication skills preferred
• Basic computer skills to navigate our point of sale and assist customers
• Customer Service Experience and cash register experience is preferred but not necessary as we will train the right candidate
• Grit - you'll be working outside in the cold and the heat