Customer Service Advisor - Biddeford

ScrubaDub Auto Wash Centers, Inc; Biddeford (ME); On-site; USD 22,041 - 24,796; Full time

Benefits offered by this job

Average wage of $16-18 per hour

Health Insurance option for full-time employees

401K Retirement plan with 3% employer match

Free car washes for personal vehicles

Growth potential at a fast-growing company

Job summary

A leading auto wash company in New England is seeking smiling customer service advisors in Biddeford, Maine. As a part of this team, you will greet customers, provide service recommendations, handle cash transactions, and maintain store operations. Ideal candidates should be energetic, flexible, and have a passion for excellent customer service. Opportunities for growth to management positions are available, along with competitive pay and benefits.

Qualifications

• Energetic and flexible candidates needed for various shifts including nights and weekends.
• Passion for customer service and motivation for growth is essential.
• Good communication skills and basic computer skills are preferred.

Responsibilities

• Greet customers and advise on services and products.
• Handle cashier duties while following company policies.
• Maintain a clean and organized location including basic maintenance work.

Skills

Energetic and flexible

Good verbal & written communication

Customer Service Experience

Grit for outdoor work

Job description

Description

Are you a people person? Do you love cars?

New England's leading auto-wash company is seeking smiling customer service advisors to work in a fast-paced work environment. A 50+ year old family business, ScrubaDub is transforming the car wash experience in New England, and looking for new team members to grow with us.

Responsibilities and Duties

1. Customer Education, Engagement and Sales: Greet every customer and advise them on best services and products for cleaning and maintaining their vehicle. Explain benefits and rewards programs while ensuring a positive customer experience with a friendly smile and helpful service!
2. Cashier: Ring up customers while following ScrubaDub cash handling policies and register procedures for sales transactions.
3. Store Operations: Maintain a clean and organized location. Complete necessary side-work and house-keeping items including cleaning the lot, and some basic maintenance work in the carwash.

Requirements

Qualifications and Skills:

• The ideal candidate is energetic, flexible and willing to work various shifts including nights and weekends based on the needs of the business.
• The ideal candidate has a passion for customer service, enjoys working in a fast-paced environment and is motivated by opportunity for growth and sales
• Good verbal & written communication skills preferred
• Basic computer skills to enter customer information as needed into our database
• Customer Service Experience and cash register experience is preferred but not necessary as we will train the right candidate
• Grit - you'll be working outside in the cold and the heat

Benefits

Employees average $16-18 per hour with bonus and tips. Full-time employees are eligible for benefits. This position has opportunity for growth to management level positions. Other benefits include:

• Average wage of $16-18 per hour, with wages and performance based bonus included
• Health Insurance option for full time employees
• 401K Retirement plan with 3% employer match
• Free carwashes for your personal vehicle
• Growth potential at a fast growing company