Customer Service Advisor - Biddeford Alfred St

Scrubadub Auto Wash Centers, Inc.; Biddeford (ME); Hybrid; USD 40,000 - 48,000; Full time

Benefits offered by this job

Health Insurance option for full time

Profit Sharing after 1 year

401K after 1 year

Free car washes

Growth opportunities

Job summary

ScrubaDub Auto Wash Centers in Biddeford, ME is seeking friendly customer service advisors to join a fast-paced, family-owned company with 60+ years in business. The role focuses on greeting customers, recommending services, and guiding them through rewards programs with a positive, welcoming attitude.

Responsibilities include cashier duties, maintaining a clean location, and performing light maintenance tasks. We offer tips, bonuses, and growth opportunities in a team-focused environment.

Qualifications

• Energetic, flexible, and willing to work varied shifts including nights and weekends.

Responsibilities

• Greet customers and recommend services and products for vehicle cleaning and maintenance, explaining benefits and rewards programs.
• Ring up customers following cash handling policies and register procedures.
• Maintain a clean, organized location and perform side-work and basic maintenance tasks in the carwash.

Skills

Customer service

Verbal communication

Written communication

Basic computer skills

Cashier experience

Grit

Energetic

Job description

Description

Are you a people person? Do you love cars?

New England's leading auto-wash company is seeking smiling customer service advisors to work in a fast-paced work environment. A 60+ year old family business, ScrubaDub is proud to be a USA Today and Boston Globe top workplace, and we're looking for new team members to grow with us.

Responsibilities and Duties:

1. Customer Education, Engagement and Sales: Greet every customer and advise them on best services and products for cleaning and maintaining their vehicle. Explain benefits and rewards programs while ensuring a positive customer experience with a friendly smile and helpful service!
2. Cashier: Ring up customers while following ScrubaDub cash handling policies and register procedures for sales transactions.
3. Store Operations: Maintain a clean and organized location. Complete necessary side-work and house-keeping items including cleaning the lot, taking out trash, cleaning the tunnel, and some basic maintenance work in the carwash.

Requirements

Qualifications and Skills:

• The ideal candidate is energetic, flexible and willing to work various shifts including nights and weekends based on the needs of the business.
• The ideal candidate has a passion for customer service, enjoys working in a fast-paced environment and is motivated by opportunity for growth and sales
• Good verbal & written communication skills preferred
• Basic computer skills to enter customer information as needed into our database
• Customer Service Experience and cash register experience is preferred but not necessary as we will train the right candidate
• Grit - you'll be working outside in the cold and the heat

Benefits:

Employees average $19-23+ per hour with bonus and tips.

• Average wage of $19-23+ per hour, with wages and performance based bonus included
• Health Insurance option for full time employees
• Company Profit Sharing Plan after 1 year of employment
• 401K Retirement plan after 1 year of employment
• Free carwashes for your personal vehicle
• Growth potential at a fast growing company