Assistant Manager

ScrubaDub Auto Wash Centers, Inc; Medford (OR); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical and dental insurance

Paid vacation, sick, and holiday pay

Free car washes and employee discounts

401K plan with employer match

Professional development training

Job summary

A leading auto wash company in Medford, Oregon, is seeking an Assistant Manager to oversee operations and ensure excellent customer service in a fast-paced environment. Responsibilities include supporting the Site Manager, managing staff, and maintaining clean facilities. Ideal candidates will have 2+ years of experience in customer service or management, plus a valid driver's license. Compensation ranges from $55,000 to $75,000 based on performance, along with excellent benefits including medical insurance and paid vacation.

Qualifications

• At least 2 years work experience in Customer Service or Management.
• Valid Driver’s License with a clean driving record.
• Ability to speak, read, and write English proficiently.

Responsibilities

• Support the Site Manager in running operations.
• Teach team services and maintain customer relations.
• Ensure the cleanliness and organization of the location.

Skills

Customer service

Communication skills

Retail management

General mechanical repair

Job description

Description

Are you a people person? Do you love cars?

New England's leading auto-wash company is seeking a smiling Assistant Manager to work in a fast-paced work environment and run our brand new Medford location. A 60+ year old family business and Boston Globe Top Workplace, ScrubaDub is transforming the car wash experience in New England and looking for new team members to grow with us. Assistant Managers help run successful high-volume carwashes and take full ownership of site operations.

Responsibilities and Duties:

1. Management – Assistant managers support the Site Manager and help run our locations with our District and Regional Managers to ensure a Clean, Fast, Fun operation for both team members and customers. Responsibilities include managing your budget, schedule setting, reporting, customer relations, staff coaching, and cash management.
2. Customer Advisor and Sales: Set the tone for your team, teaching them our services and products for cleaning and maintaining vehicles. Ensure your cashiers ring up customers properly while following ScrubaDub cash handling policies and register procedures for sales transactions.
3. Store Operations: Maintain a clean and organized location. Complete necessary sidework and house-keeping items including maintaining chemical inventory, completing bank deposits, filing office paperwork, and some maintenance work in the carwash.

Requirements

Our assistant managers ensure the proper operation and performance of our auto wash facilities and staff. Work with our car wash Management Team and Maintenance Department to provide our customers with the best quality service. We will train individuals who meet the below requirements.

• Demonstrated knowledge in any of the following areas: retail management, general mechanical repair on any type of equipment, and elevated customer service You are not afraid to roll up your sleeves and get dirty to be a role model for your team and take care of our customers.
• Must be able to work independently and have good communication skills.
• At least 2 years work experience in Customer Service, Management, General Mechanical Repair, or work in the automotive industry.
• Valid Driver’s License with clean driving record and ability to speak, read, and write English in a proficient manner. Must be able to use a computer and cell phone.
• Grit – you’ll be working outside in the cold and the heat.

Benefits

• Compensation: Estimated salary and bonuses totaling $55,000-$75,000 based on site performance.
• Medical: Excellent benefits including medical and dental insurance.
• Vacation: You will receive paid vacation, sick, and holiday pay.
• Personal Car Care: You will receive free car washes and employee discounts on car detailing services for your personal vehicles.
• Retirement: 401K plan with 3% employer match.
• Education: Opportunity for professional development training and access to educational scholarships at a Top Workplace.