Customer Service Advisor - Roslindale

ScrubaDub Auto Wash Centers, Inc; Massachusetts; On-site; USD 23,419 - 30,307; Full time

Benefits offered by this job

Performance-based bonuses

Opportunities for growth to management

Eligible for benefits for full-time employees

Job summary

A leading auto wash company in Massachusetts is seeking energetic customer service advisors. Candidates will greet customers, facilitate sales transactions, and maintain store operations. The role offers an average wage of $17-22 per hour, with bonuses and tips, and opportunities for growth into management. Ideal candidates should be flexible with hours, enjoy customer interaction, and have basic computer skills. Training is provided for those without prior experience.

Qualifications

• Energetic, flexible, and willing to work various shifts including nights and weekends.
• Passion for customer service and enjoyment in fast-paced environments.
• Ability to communicate well in both verbal and written forms.

Responsibilities

• Greet customers and advise on services and products.
• Ring up customers following cash handling policies and procedures.
• Maintain a clean and organized store environment.

Skills

Customer service

Good verbal & written communication

Basic computer skills

Flexibility

Sales motivation

Job description

Description

Are you a people person? Do you love cars?

New England's leading auto-wash company is seeking smiling customer service advisors to work in a fast-paced work environment. A 50+ year old family business, ScrubaDub is transforming the car wash experience in New England, and looking for new team members to grow with us.

Responsibilities and Duties

1. Customer Education, Engagement and Sales: Greet every customer and advise them on best services and products for cleaning and maintaining their vehicle. Explain benefits and rewards programs while ensuring a positive customer experience with a friendly smile and helpful service!
2. Cashier: Ring up customers while following ScrubaDub cash handling policies and register procedures for sales transactions.
3. Store Operations: Maintain a clean and organized location. Complete necessary side-work and house-keeping items including cleaning the lot, and some basic maintenance work in the carwash.

Requirements

Qualifications and Skills

• The ideal candidate is energetic, flexible and willing to work various shifts including nights and weekends based on the needs of the business.
• The ideal candidate has a passion for customer service, enjoys working in a fast-paced environment and is motivated by opportunity for growth and sales
• Good verbal & written communication skills preferred
• Basic computer skills to enter customer information as needed into our database
• Customer Service Experience and cash register experience is preferred but not necessary as we will train the right candidate
• Grit - you'll be working outside in the cold and the heat

Benefits

Employees average $17-22 per hour with bonus and tips. Full-time employees are eligible for benefits. This position has opportunity for growth to management level positions. Other benefits include:

• Average wage of $17-22 per hour, with wages and performance based bonus included