Customer Service & Administrative Assistant

One Stop Pool Pros Inc; Oakland Park (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

One Stop Pool Pros Inc is seeking a friendly, organized Customer Service & Administrative Assistant to join our team in Oakland Park, FL. You will handle customer calls and emails, support the President with scheduling, and help with basic office tasks.

The role emphasizes reliable communication, attention to detail, ability to work independently or with the team, and willingness to learn. Training will be provided to help you grow with the company and support both customers and internal staff.

Qualifications

• Excellent written and verbal communication in English.
• Organized and detail-oriented with strong multi-tasking.
• Proficient with email and basic office software.
• Willing to learn and take on new responsibilities.
• Ability to work independently and as part of a team.

Responsibilities

• Answer and respond to customer calls and emails.
• Assist customers with general questions and service requests.
• Follow up with customers when needed.
• Help communicate customer requests to the appropriate team members.
• Assist the President with emails, scheduling, follow-ups, and other daily tasks.
• Help keep track of pending items and reminders.
• Prepare basic emails, documents, and spreadsheets.
• Schedule meetings and appointments when needed.
• Assist with organizing customer and company information.
• Help with general administrative and office tasks.
• Communicate with different departments to help resolve customer requests.
• Assist with special projects as needed.

Skills

Friendly and professionalcommunication

Organized and responsible

Attention to detail

Proficient with computers and basic оф

Job description

One Stop Pool Pros is looking for a friendly, organized, and dependable Customer Service & Administrative Assistant to join our team.

This position will help with customer service, general office tasks, and provide administrative support to the President of the company. We are looking for someone with a positive attitude who communicates well, stays organized, and is willing to learn.

Responsibilities

• Answer and respond to customer calls and emails.
• Assist customers with general questions and service requests.
• Follow up with customers when needed.
• Help communicate customer requests to the appropriate team members.
• Assist the President with emails, scheduling, follow-ups, and other daily tasks.
• Help keep track of pending items and reminders.
• Prepare basic emails, documents, and spreadsheets.
• Schedule meetings and appointments when needed.
• Assist with organizing customer and company information.
• Help with general administrative and office tasks.
• Communicate with different departments to help resolve customer requests.
• Assist with special projects as needed.

What We’re Looking For

• Friendly and professional communication skills.
• Organized and responsible.
• Good attention to detail.
• Comfortable using a computer, email, and basic office programs.
• Able to communicate professionally over the phone and by email.
• Willing to learn and take on new responsibilities.
• Able to work independently as well as part of a team.
• Customer service or office experience is a plus, but not required.
• Bilingual English/Spanish is a plus.

Most importantly, we are looking for someone dependable, willing to learn, and comfortable helping both our customers and our team. Training will be provided.

Position: Full-Time
Department: Administration / Customer Service
Reports To: President