Bilingual Office Assistant

Career Match Solutions; Alexandria (VA); On-site; USD 36,000 - 46,000; Full time

Job summary

Career Match Solutions is seeking a friendly and dependable Bilingual Office Assistant in the United States to support daily operations and provide superior customer service to visitors and callers. The role requires strong computer skills, professionalism, and a welcoming demeanor, with front-desk responsibilities and general office support.

The ideal candidate will handle phone inquiries, greet guests, organize files, and maintain accurate records using standard office software while

Qualifications

• Bilingual proficiency required; ability to communicate effectively in English and another language.
• Strong computer and keyboarding skills.
• Professional telephone etiquette and clear communication.
• Prior office, receptionist, or customer service experience preferred.
• Good organizational and filing abilities.
• Ability to greet and assist visitors professionally.
• Excellent verbal and written communication skills.
• Reliable, punctual, and dependable.
• Professional appearance and demeanor.
• Ability to maintain confidentiality and work both independently and in a team.

Responsibilities

• Answer and direct incoming telephone calls in a professional and courteous manner.
• Greet visitors and provide a welcoming and professional first impression.
• Assist visitors and direct them to the appropriate staff or department.
• File, organize, and maintain paperwork and office records.
• Perform basic administrative and clerical duties.
• Use computers and standard office software to complete daily tasks.
• Enter and maintain information accurately in computer systems.
• Communicate professionally with staff, visitors, and the public.
• Maintain a clean, organized front-office environment.
• Perform other administrative duties as assigned.

Skills

Bilingual

Communication

Computer skills

Telephone etiquette

Organizational skills

Team player

Job description

Job Type: Full-Time

Start Date: ASAP

Schedule: Monday–Friday, 7:30 a.m.–4:00 p.m.

Position Overview

We are seeking a professional and dependable Bilingual Office Assistant to support daily office operations and provide excellent customer service to visitors and callers. The ideal candidate will have strong computer skills, excellent communication abilities, and a professional, welcoming demeanor.

This position is highly customer-facing, so the successful candidate should be comfortable answering phones, greeting visitors, assisting with general office needs, and maintaining organized files and paperwork.

Key Responsibilities

• Answer and direct incoming telephone calls in a professional and courteous manner


• Greet visitors and provide a welcoming and professional first impression


• Assist visitors and direct them to the appropriate staff or department


• File, organize, and maintain paperwork and office records


• Perform basic administrative and clerical duties


• Use computers and standard office software to complete daily tasks


• Enter and maintain information accurately in computer systems
  
• Communicate professionally with staff, visitors, and the public


• Maintain a clean, organized, and professional front-office environment


• Perform other administrative duties as assigned

Qualifications & Requirements

• Bilingual proficiency required; ability to communicate effectively in English and a second language


• Strong computer and keyboarding skills


• Professional telephone etiquette and communication skills


• Previous office, receptionist, administrative, or customer service experience preferred


• Strong organizational and filing skills


• Ability to greet and assist visitors in a professional and friendly manner


• Excellent verbal and written communication skills


• Reliable, punctual, and dependable


• Professional appearance and demeanor


• Ability to maintain confidentiality and handle sensitive information appropriately


• Ability to work independently while also functioning effectively as part of a team

Ideal Candidate

The ideal candidate is friendly, organized, professional, and customer-service oriented. They should be comfortable serving as the first point of contact for an office and understand the importance of creating a positive experience for every visitor and caller.