Customer Service & Admin Assistant — Fast-Paced Manufacturing

Kavaliro; Petaluma (CA); Vor Ort; USD 29.000 - 39.000; Vollzeit

Zusammenfassung

Kavaliro is seeking a Customer Service Rep/Administrative Assistant to support a small, fast-paced manufacturing team. This blended role requires handling phones, emails, and order processing while providing basic administrative support.

The schedule is Monday–Friday, 8:00 AM to 4:30 PM, with a temporary assignment lasting through the training and handover period. The ideal candidate is customer-focused, detail-oriented, and comfortable in a busy open office.

Qualifikationen

• Must be able to answer phones while managing emails and order entry.
• Strong communication and customer service skills.
• Ability to thrive in a fast-paced environment.
• Detail-oriented and organized.
• Comfortable working in an open office setting.

Aufgaben

• Gather basic customer information and route technical inquiries to the Technical Support team.
• Help end users locate distributors to purchase products.
• Respond to distributor inquiries regarding: Order status, Lead times.
• Process approximately 15-20 orders per day.
• Enter and manage orders through the ERP system.
• Support distributors with order-related questions.
• Coordinate office lunch orders.
• Handle Amazon purchases for the company through an internal request process.
• Assist with general office administrative duties as needed.

Jobbeschreibung

Kavaliro is seeking a Customer Service Rep/Administrative Assistant to support a small, fast-paced manufacturing team. This blended role requires handling phones, emails, and order processing while providing basic administrative support.

The schedule is Monday–Friday, 8:00 AM to 4:30 PM, with a temporary assignment lasting through the training and handover period. The ideal candidate is customer-focused, detail-oriented, and comfortable in a busy open office.