Customer Care & Office Admin Pro

Comfortking USA Inc; Fairfield (NJ); On-site; Full time

Job description

Benefits:

Employee discounts

Paid time off

Health insurance

About the Role:

ComfortKing USA, an apparel distribution company based in Fairfield, NJ is seeking a reliable and detail-oriented Customer Service / Office Administrator to join our team. This position is ideal for someone who thrives in a fast-paced environment and can effectively manage multiple responsibilities throughout the day.

Key Responsibilities:

Enter and process customer orders accurately in the system

Take and manage customer orders via phone and email

Resolve day-to-day customer service issues in a professional manner

Follow up on delinquent accounts and assist with collections

Prepare and process invoices

Update inventory and prices using Excel.

Organize and manage product samples

Assist with various administrative tasks as needed (daily responsibilities may vary)

Qualifications:

Strong communication and customer service skills

Highly organized with strong attention to detail

Ability to multitask and prioritize in a fast-paced environment

Proficient in Microsoft Excel and basic computer systems