Customer Service

Adecco US, Inc.; Union City (CA); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Weekly paycheck

Upskilling courses

Shift schedule

Job summary

Adecco is seeking a Customer Service position in Union City, CA. This role offers a $22.00 per hour wage, typically 1st shift with weekends as listed, and opportunities to learn through Adecco Aspire Academy.

The job involves assisting customers and business partners via phone and email, resolving issues, and monitoring delivery routes. Prior call center experience is preferred, and a high school diploma or GED is required.

Qualifications

• High school diploma or GED required.
• 1-year related experience preferably within a call center environment.

Responsibilities

• Assist customers and business partners via telephone and email.
• Handle customer complaints in a calm, professional manner.
• Diagnose assess, and resolve problems or issues.
• Monitor progress of delivery routes.
• Scan haul-away pods and verify stampsProcess changes or cancellations to delivery orders.

Education

High school diploma or GED

Job description

Adecco is currently assisting a local Customer in their search for Customer Service Position in Union City CA This is a great opportunity to further your existing skills as a Customer Service while learning new ones to assist you in your career.

Perks

• 1st Shift Mon-Fri 8:00 am - 4:30 pm and Saturdays 7am-2:00pm
• Weekly paycheck
• Pay: $ 22.00 Per Hour
• Access to Adecco’s Aspire Academy (https://www.adeccousa.com/about-adecco-staffing/adecco-programs-partnerships/aspire-academy/) with thousands of free upskilling courses

Responsibilities

• Assist customers and business partners via telephone and email
• Handle customer complaints in a calm, professional manner
• Diagnose assess, and resolve problems or issues
• Monitor progress of delivery routes
• Scan haul-away pods and verify stampsProcess changes or cancellations to delivery orders

Requirements

• High school diploma or GED required.
• 1-year related experience preferably within a call center environment

This role is being recruited for by one of our Centralized Delivery Team and not your local Branch.

Pay Details: $22.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.