Customer Service

Manpower, Inc.; Mills River (NC); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical and Prescription Drug Plans

Dental Plan

Supplemental Life Insurance

Short Term Disability Insurance

401(k)

Job summary

ManpowerGroup in Mills River, NC is seeking a Customer Service representative to support office and customer-facing needs, ensuring questions are handled promptly and accurately while maintaining an organized workflow.

The role emphasizes clear communication, dependable follow-through, and a positive customer experience, with day shifts and starting pay around $20.00 per hour. Join a team that values professionalism, consistency, and teamwork.

Qualifications

• Customer-focused approach with calm, respectful interactions.
• Clear, accurate communication with customers and colleagues.
• Attention to detail in documentation and processes.
• Reliable, on-time performance and follow-through.

Responsibilities

• Provide friendly, responsive customer service by answering questions and assisting with requests in a timely manner.
• Support office operations by coordinating information, documentation, and day-to-day administrative needs.
• Communicate clearly with customers and internal teams to ensure accurate updates and next steps.
• Maintain organized records and follow established processes to keep service consistent and reliable.
• Escalate issues when needed and help drive resolution by focusing on customer outcomes.

Skills

Customer service mindset

Clear communication

Office environment adaptability

Reliability & accountability

Basic computer proficiency

Job description

As someone who enjoys helping people and keeping day-to-day operations running smoothly, I’m excited to apply for a Customer Service role with a team that values clear communication, dependable follow-through, and a positive customer experience. In this position, I’ll support office and customer-facing needs, helping ensure questions are handled promptly and accurately while maintaining a professional, organized workflow.

Job Title: Customer Service

Location: Mills River, NC

Pay Range: $ 20.00

Shift: Days

What's the Job?

• Provide friendly, responsive customer service by answering questions and assisting with requests in a timely manner.
• Support office operations by helping coordinate information, documentation, and day-to-day administrative needs.
• Communicate clearly with customers and internal teams to ensure accurate updates and next steps.
• Maintain organized records and follow established processes to keep service consistent and reliable.
• Escalate issues when needed and help drive resolution by staying focused on customer outcomes.

What's Needed?

• Strong customer service mindset with the ability to stay calm, respectful, and solution-focused.
• Clear communication skills, including the ability to explain information accurately and professionally.
• Comfort working in an office environment with attention to detail and organized task management.
• Reliability and accountability—showing up prepared and following through on commitments.
• Basic computer proficiency to support customer interactions and administrative tasks.

What's in it for me?

• The opportunity to build a strong foundation in customer service and office support.
• A role where your communication and organization directly impact customer satisfaction.
• Experience working with a team that values professionalism, consistency, and teamwork.
• A chance to develop problem-solving skills by supporting customers through everyday requests.
• A supportive environment where dependable performance is recognized.

Upon completion of waiting period associates are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Supplemental Life Insurance
• Short Term Disability Insurance
• 401(k)

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

Manpower® is a global leader in contingent staffing and permanent resourcing, providing companies with strategic and operational flexibility and creating talent at scale. Our specialized recruiting teams assess and guide talent into meaningful, sustainable employment, while our PowerSuite technology enables deeper insight and smarter matching, helping candidates find opportunities that align with their strengths, experience, and career goals.

In this constantly shifting world, our flexible workforce solutions provide companies with the business agility needed to succeed. Manpower is part of the ManpowerGroup® (NYSE: MAN) family of brands, which also includes Experis, Talent Solutions and Jefferson Wells. For more information about Manpower, follow us on LinkedIn, Facebook, X and Instagram.