Customer Service & Office Support Specialist

Manpower, Inc.; Mills River (NC); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical and Prescription Drug Plans

Dental Plan

Supplemental Life Insurance

Short Term Disability Insurance

401(k)

Job summary

ManpowerGroup in Mills River, NC is seeking a Customer Service representative to support office and customer-facing needs, ensuring questions are handled promptly and accurately while maintaining an organized workflow.

The role emphasizes clear communication, dependable follow-through, and a positive customer experience, with day shifts and starting pay around $20.00 per hour. Join a team that values professionalism, consistency, and teamwork.

Qualifications

• Customer-focused approach with calm, respectful interactions.
• Clear, accurate communication with customers and colleagues.
• Attention to detail in documentation and processes.
• Reliable, on-time performance and follow-through.

Responsibilities

• Provide friendly, responsive customer service by answering questions and assisting with requests in a timely manner.
• Support office operations by coordinating information, documentation, and day-to-day administrative needs.
• Communicate clearly with customers and internal teams to ensure accurate updates and next steps.
• Maintain organized records and follow established processes to keep service consistent and reliable.
• Escalate issues when needed and help drive resolution by focusing on customer outcomes.

Skills

Customer service mindset

Clear communication

Office environment adaptability

Reliability & accountability

Basic computer proficiency

Job description

ManpowerGroup in Mills River, NC is seeking a Customer Service representative to support office and customer-facing needs, ensuring questions are handled promptly and accurately while maintaining an organized workflow.

The role emphasizes clear communication, dependable follow-through, and a positive customer experience, with day shifts and starting pay around $20.00 per hour. Join a team that values professionalism, consistency, and teamwork.