Client Support Order Management

ManpowerGroup; Catoosa (OK); Presencial; USD 34.000 - 49.000; Tempo integral

Resumo da vaga

ManpowerGroup in Catoosa, OK is seeking a Customer Service Representative to act as the hub for customer interactions—from order entry to issue resolution. This in-office role requires processing orders in our ERP system, setting up new accounts, and delivering accurate product and price information while coordinating with internal teams.

The ideal candidate has 5+ years in customer service, strong communication skills, and proficiency with Microsoft Office.

Qualificações

• 5+ years of customer service or related experience.
• Strong verbal and written communication skills.
• Proficient in Microsoft Office (Outlook, Word, Excel).
• Detail-oriented, organized and able to manage competing priorities.
• Experience with ERP/CRM systems; familiarity with logistics or manufacturing is a plus.

Responsabilidades

• Process and confirm customer orders in the ERP system.
• Set up new customer accounts.
• Provide timely, accurate information on products, pricing and delivery.
• Collaborate with internal teams to meet customer needs and identify growth opportunities.
• Help maintain regulatory compliance and support general office administration as needed.

Conhecimentos

Customer service

Communication skills

Attention to detail

Office productivity

Formação

High school diploma

Associate degree preferred

Ferramentas

ERP/CRM systems

Descrição da vaga

Customer Service Representative

• Catoosa, OK
• $30.00/hr
• In-office role
• M-F 8am-5pm

A fast-paced, service-driven team is seeking a Customer Service Representative to act as the central hub for all customer interactions—from order entry to issue resolution. This role is responsible for processing and confirming customer orders in the ERP system, setting up new accounts, and providing timely, accurate information on products, pricing, and delivery. The ideal candidate will collaborate closely with internal teams to ensure customer needs are met while identifying opportunities for future business growth. You’ll also help maintain compliance with regulatory requirements, support general office administration, as needed.

We're looking for someone who thrives in a collaborative environment, communicates clearly and professionally, and brings a proactive, solutions-oriented mindset to their work.

Qualifications

• High school diploma required; Associate’s degree preferred
• 5+ years of customer service or related experience
• Strong verbal/written communication and problem-solving skills
• Proficient in Microsoft Office (Outlook, Word, Excel)
• Detail-oriented, organized, and able to manage competing priorities
• Experience with ERP/CRM systems and familiarity with logistics or manufacturing is a plus

If you're motivated by helping others, staying organized under pressure, and making an impact across teams, this role offers an excellent opportunity to grow and thrive.

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.