Customer Sales Representative

TWO MEN AND A TRUCK®; Bentonville (AR); On-site; USD 21,878 - 31,159; Full time

Benefits offered by this job

Paid Time Off

Holiday Pay

Monthly commission opportunities

Job summary

TWO MEN AND A TRUCK® is seeking a Customer Sales Representative in Bentonville, Arkansas. In this role, you will manage inbound sales leads, provide excellent customer service, and help customers navigate moving services. Ideal candidates should have at least 2 years of sales or customer service experience, effective communication skills, and the ability to multi-task. The position offers starting pay of $19.25 hourly and opportunities for commission, along with paid time off and holiday pay.

Qualifications

• Minimum of 2 years of sales and/or customer service experience.
• Strong organizational and time management skills.
• Ability to multi-task effectively.

Responsibilities

• Manage inbound leads and provide outstanding customer service.
• Recommend services and prepare move-related documents.
• Handle customer feedback during and after moves.

Skills

Customer service skills

Sales experience

Effective listening

Communication skills

Problem-solving skills

Bilingual

Education

High school diploma or GED

Associate's degree in a related field

Job description

This is a sales role. We’re looking for a sales-minded professional who enjoys helping customers and hitting goals. As a Customer Sales Representative, you’ll manage inbound leads, build value, recommend services, overcome objections, and close sales in a fast-paced environment.

What We Offer

• Starting pay of $19.25+ (depending on experience)
• Opportunities to earn monthly commission (based upon exceeding sales goal)
• Benefits: Paid Time Off and Holiday Pay
• Workdays: Monday through Friday, 8:00am - 5:00pm
• Rotating half-day Saturday’s (one half-day per month, 8:00am - 12:00pm)

What You’ll Do

• Provide outstanding customer service on all calls and online inquiries
• Recommend moving services and products based on cost, availability, and customer specifications
• Input information into internal move software to provide accurate moving estimates and schedule moves
• Obtain customer feedback through follow-up calls, both during and after moves; calmly and professionally handle customer concerns
• Prepare move-related paperwork and documents
• All other duties as assigned

What We’re Looking For

• High school diploma or GED; associate's degree in a related field preferred
• At least 2 years of sales and/or customer service experience; call center and/or customer relationship management experience helpful!
• Excellent customer service skills: effective listening and communication
• Ability to multi-task and enter customer data into move software while on the phone
• Confidence to initiate customer contact and comfortable asking for the sale
• Willing to submit to pre-employment background check and drug screen
• Creative problem-solving skills
• Exceptional organization and time management skills
• Strong team player who works productively with a wide range of people and personalities
• Bilingual is a plus

This job posting is for a position at the individually owned and operated TWO MEN AND A TRUCK franchise located in Bentonville, Arkansas. The employer at this location is TMT Arkansas, Inc.