Customer Retention Specialist — On‑Site (Evenings/FT)

PREMIER Bankcard, LLC in; Watertown (SD); On-site; USD 24,000 - 26,000; Full time

Benefits offered by this job

Medical benefits

Dental coverage

Vision coverage

401(k) match

Paid time off

Training program

Job summary

PREMIER Bankcard is hiring in Watertown, SD for a customer service role. On-site position with Full-Time and Part-Time options. Starting pay ranges from $17.25 to $19.15 per hour, plus monthly incentives. Extensive paid training and a strong benefits package support career growth and flexibility.

Shifts include daytime coverage with options for non-traditional hours. The role emphasizes helping customers retain accounts while adhering to policies and procedures.

Qualifications

• Experience in handling customer inquiries and issues.
• Ability to educate customers on benefits and rewards.
• Comfort with meeting quality standards and procedures.

Responsibilities

• Respond to and resolve customer issues for those considering closing accounts.
• Offer solutions to retain customers and educate on benefits and rewards.
• Maintain control of conversations and address objections and questions.

Skills

Customer service

Communication

Bilingual capability

Job description

PREMIER Bankcard is hiring in Watertown, SD for a customer service role. On-site position with Full-Time and Part-Time options. Starting pay ranges from $17.25 to $19.15 per hour, plus monthly incentives. Extensive paid training and a strong benefits package support career growth and flexibility.

Shifts include daytime coverage with options for non-traditional hours. The role emphasizes helping customers retain accounts while adhering to policies and procedures.