Bank Customer Care Specialist - Sioux Falls (On-Site)

First PREMIER Bank PREMIER Bankcard; Sioux Falls (SD); On-site; USD 23,763 - 26,381; Full time

Benefits offered by this job

Full medical benefits

Free dental and vision coverage

Generous time off plans

401(k) matching

Employee Wellness Program

Paid community volunteer hours

Job summary

First PREMIER Bank and PREMIER Bankcard is seeking a call center associate in Sioux Falls, SD. The role involves answering customer calls regarding products and ensuring satisfaction through effective communication.

Offering both full-time and part-time shifts, the position starts at $17.25 to $19.15/hour, with opportunities for additional incentives. Team members benefit from a comprehensive training program and a competitive benefits package, including medical, dental, and vision coverage.

Qualifications

• Understanding of products and services policies and procedures.
• Ability to maintain a professional phone presence.
• Skills to assist customers with less than perfect credit.

Responsibilities

• Answer inbound calls related to products and services.
• Achieve high satisfaction on customer surveys.
• Participate in team meetings.

Job description

First PREMIER Bank and PREMIER Bankcard is seeking a call center associate in Sioux Falls, SD. The role involves answering customer calls regarding products and ensuring satisfaction through effective communication.

Offering both full-time and part-time shifts, the position starts at $17.25 to $19.15/hour, with opportunities for additional incentives. Team members benefit from a comprehensive training program and a competitive benefits package, including medical, dental, and vision coverage.