Customer Service Specialist – On-Site, Growth & Benefits

First PREMIER; Sioux Falls (SD); On-site; USD 24,000 - 26,000; Full time

Benefits offered by this job

Medical benefits

Dental and vision insurance

Paid time off

401(k) match

Volunteer hours

Job summary

First PREMIER Bank and PREMIER Bankcard located in Sioux Falls, SD, is seeking a Customer Service Associate to handle inbound calls and support customers with various banking products and services. The role offers on-site work with a shift pattern that includes daytime hours and alternating Saturdays.

Starting pay is $17.25–$19.15 per hour with opportunities for incentives, training, and career growth in a supportive environment that values community and wellness.

Qualifications

• Customer service experience preferred.
• Strong communication and phone etiquette.

Responsibilities

• Answer inbound calls about our products and services.
• Understand policies and procedures used for daily operations.
• Take accountability for customer satisfaction with a professional demeanor.
• Achieve high satisfaction on customer surveys.

Skills

Customer service

Phone support

Communication

Bilingual English/Spanish

Job description

First PREMIER Bank and PREMIER Bankcard located in Sioux Falls, SD, is seeking a Customer Service Associate to handle inbound calls and support customers with various banking products and services. The role offers on-site work with a shift pattern that includes daytime hours and alternating Saturdays.

Starting pay is $17.25–$19.15 per hour with opportunities for incentives, training, and career growth in a supportive environment that values community and wellness.