Relationship Banker: Service, Growth & Community Impact

NBT; Torrington (CT); On-site; USD 25,000 - 31,000; Full time

Benefits offered by this job

Medical coverage

Dental and vision coverage

Paid time off

Parental leave

Retirement plan

Job summary

NBT Bank in Torrington, CT is seeking a Relationship Banking Associate to deliver high quality customer service and timely processing of routine transactions. You will identify customer needs and refer sales opportunities to appropriate partners while supporting basic deposit account openings.

The role emphasizes accuracy, responsiveness, and teamwork in a fast-paced banking environment, with opportunities to deepen customer relationships and contribute to community initiatives.

Qualifications

• High School Diploma or Equivalent required.
• Minimum one year in banking or related sales/customer service.
• Excellent listening and communication skills.
• Ability to identify customer needs and opportunities.
• Proficient computer skills.

Responsibilities

• Process routine transactions and account servicing with accuracy and speed.
• Identify customer needs and refer opportunities to the right partner.
• Support basic deposit account opening as required.
• Support community CRA activities and other duties as assigned.

Skills

Active listening

Communication skills

Customer relations

Team player

Problem solving

Computer skills

Education

High School Diploma or Equivalent

Job description

NBT Bank in Torrington, CT is seeking a Relationship Banking Associate to deliver high quality customer service and timely processing of routine transactions. You will identify customer needs and refer sales opportunities to appropriate partners while supporting basic deposit account openings.

The role emphasizes accuracy, responsiveness, and teamwork in a fast-paced banking environment, with opportunities to deepen customer relationships and contribute to community initiatives.