Customer Relations Specialist — Insurance & Service

Mattroweinsurance; Omaha (NE); On-site; USD 36,000 - 60,000; Full time

Job summary

Matthew Rowe - State Farm Agent in Omaha, NE seeks a Customer Relations Representative to build customer relationships and promote auto, home and life insurance products. You will deliver prompt service and support inquiries about availability, eligibility, coverages, policy changes, transfers, claims and billing.

The role emphasizes strong communication, organization, and a client-focused mindset, with an understanding of banking as a plus. This is a full-time position based in Omaha.

Qualifications

• Excellent written and verbal communication.
• Interest in insurance and financial products and helping customers.
• Strong organizational and time-management skills.
• Self-motivated with a good work ethic.
• Customer-service oriented; banking experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service regarding insurance products, coverages, policy changes, transfers, claims, and billing.
• Maintain a strong work ethic with a total commitment to success each day.

Skills

Communication

Customer service

Self-motivated

Organizational skills

Insurance enthusiasm

Job description

Matthew Rowe - State Farm Agent in Omaha, NE seeks a Customer Relations Representative to build customer relationships and promote auto, home and life insurance products. You will deliver prompt service and support inquiries about availability, eligibility, coverages, policy changes, transfers, claims and billing.

The role emphasizes strong communication, organization, and a client-focused mindset, with an understanding of banking as a plus. This is a full-time position based in Omaha.