Customer Relations Representative - State Farm Agent Team Member

Matthew Rowe - State Farm Agent; Omaha (NE); On-site; USD 36,000 - 60,000; Full time

Job summary

Matthew Rowe - State Farm Agent in Omaha, NE seeks a Customer Relations Representative to build customer relationships and promote auto, home and life insurance products. You will deliver prompt service and support inquiries about availability, eligibility, coverages, policy changes, transfers, claims and billing.

The role emphasizes strong communication, organization, and a client-focused mindset, with an understanding of banking as a plus. This is a full-time position based in Omaha.

Qualifications

• Excellent written and verbal communication.
• Interest in insurance and financial products and helping customers.
• Strong organizational and time-management skills.
• Self-motivated with a good work ethic.
• Customer-service oriented; banking experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service regarding insurance products, coverages, policy changes, transfers, claims, and billing.
• Maintain a strong work ethic with a total commitment to success each day.

Skills

Communication

Customer service

Self-motivated

Organizational skills

Insurance enthusiasm

Job description

Customer Relations Representative - State Farm Agent Team Member

Full Time • Omaha, NE

Position Overview

State Farm Insurance Agent located in Omaha, NE is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Matthew Rowe - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Maintain a strong work ethic with a total commitment to success each and every day.

Requirements

• Excellent communication skills – written, verbal and listening
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• Organizational skills
• Self-motivated
• Dedicated to customer service
• Banking experience preferred

Other Information

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees.

Product focus includes Home insurance and Life insurance.