Insurance Customer Relations Specialist | Growth & Service

Aron Schuhrke - State Farm Agent; Lowell (IN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Simple IRA

Paid time off

Growth opportunities

Job summary

State Farm Agent Team Member is seeking a Customer Relations Representative to support our office. You will build trusted relationships, respond to inquiries about coverage, billing, and claims, and deliver a friendly, professional customer experience.

This role rewards teamwork and a proactive service mindset. Excellent communication skills are essential, and a willingness to obtain Property & Casualty and Life & Health licenses.

Qualifications

• Excellent communication skills - written, verbal and listening.
• People-oriented and customer-focused.
• Self-motivated with a strong work ethic.
• Ability to work in a team environment.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service regarding insurance inquiries, coverages, billing, and claims.
• Maintain a strong work ethic with a total commitment to success each day.

Skills

Excellent communication

People-oriented

Self-motivated

Customer service oriented

Team player

Windows experience

Tools

Windows

Job description

State Farm Agent Team Member is seeking a Customer Relations Representative to support our office. You will build trusted relationships, respond to inquiries about coverage, billing, and claims, and deliver a friendly, professional customer experience.

This role rewards teamwork and a proactive service mindset. Excellent communication skills are essential, and a willingness to obtain Property & Casualty and Life & Health licenses.