Client Relations Specialist - Insurance Team

Matt Cale - State Farm Agent; Iowa; On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Commission-based pay

Paid time off

Growth opportunities

Job summary

Matt Cale - State Farm Agent in Windsor Heights, IA is seeking a Customer Relations Representative. The role focuses on building customer relationships, delivering prompt service, and educating clients about insurance options using a needs-based approach.

This full-time position offers salary plus commission/bonus, paid time off, and opportunities for advancement within the agency. Licenses for Property & Casualty and Life & Health can be pursued after joining the team.

Qualifications

• Excellent written and verbal communications.
• Ability to follow up with customers and educate on options.
• Capability to work in a team and deliver friendly service.
• Must be able to obtain required Property & Casualty licenses.
• Must be able to obtain Life and Health licenses.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service for inquiries on insurance options, coverages, changes, transfers, claims, and billing.
• Educate customers about insurance options using a needs-based review process.

Skills

Communication skills

Self-motivated

Detail oriented

Proactive problem solving

Customer service

Teamwork

Relationship building

Education

Property and Casualty license (must be able to obtain)

Life and Health license (must be able to obtain)

Job description

Matt Cale - State Farm Agent in Windsor Heights, IA is seeking a Customer Relations Representative. The role focuses on building customer relationships, delivering prompt service, and educating clients about insurance options using a needs-based approach.

This full-time position offers salary plus commission/bonus, paid time off, and opportunities for advancement within the agency. Licenses for Property & Casualty and Life & Health can be pursued after joining the team.