Customer Relations Specialist | Growth & PTO

TJ Tingley; Robinson (IL); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Simple IRA

Paid time off

Job summary

State Farm in Robinson, IL is seeking a Customer Relations Representative to join our agent team in a full-time capacity.

You will establish customer relationships and provide prompt, accurate service, assisting with insurance availability, coverages, policy changes, transfers, claims, and billing.” This role emphasizes value-based conversations and outstanding customer experiences, with growth potential and a competitive income opportunity.

Qualifications

• Excellent written, verbal and listening communication skills.
• Enthusiastic about how insurance and financial products help people manage risks.
• Ability to work in a team environment and multi-task effectively.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service for inquiries about insurance availability, coverages, policy changes, transfers, claims, and billing.

Skills

Excellent communication

Team oriented

Multi-tasking

Enthusiasm for insurance/financials

Job description

State Farm in Robinson, IL is seeking a Customer Relations Representative to join our agent team in a full-time capacity.

You will establish customer relationships and provide prompt, accurate service, assisting with insurance availability, coverages, policy changes, transfers, claims, and billing.” This role emphasizes value-based conversations and outstanding customer experiences, with growth potential and a competitive income opportunity.