Customer Care Specialist - Insurance

Jeffgotch; Bellevue (NE); On-site; USD 34,000 - 46,000; Full time

Benefits offered by this job

Bonus

Competitive salary

Paid time off

Job summary

Jeff Gotch - State Farm Insurance Agency in Bellevue, Nebraska is seeking a Customer Service Representative to deliver exceptional customer service, handle inquiries, assist with applications and renewals, and support daily office operations.

The role emphasizes a customer-focused approach, strong communication, and teamwork. State Farm agents are independent contractors offering insurance and financial services to the community.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.
• Support daily office operations, including documentation, scheduling, and follow‑up activities.
• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.

Skills

Customer service

Communication

Multitasking

Job description

Jeff Gotch - State Farm Insurance Agency in Bellevue, Nebraska is seeking a Customer Service Representative to deliver exceptional customer service, handle inquiries, assist with applications and renewals, and support daily office operations.

The role emphasizes a customer-focused approach, strong communication, and teamwork. State Farm agents are independent contractors offering insurance and financial services to the community.