Customer Relations Specialist — Flexible Schedule, Growth

Isabel Degollado - State Farm Agent; San Antonio (TX); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

IRA match

Job summary

Isabel Degollado - State Farm Agent is seeking a Customer Relations Representative to deliver exceptional experiences for clients seeking insurance solutions. You will handle inquiries, maintain accurate records, and support retention efforts within a collaborative team.

The ideal candidate communicates clearly, stays calm under pressure, and may speak Spanish. This role offers a flexible schedule, training opportunities, and a path for advancement in a community-focused agency.

Qualifications

• Strong communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.
• Bilingual Spanish preferred.
• Organizational skills and professionalism.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication

Problem-solving

Customer service experience

Stress management

Bilingual Spanish

Job description

Isabel Degollado - State Farm Agent is seeking a Customer Relations Representative to deliver exceptional experiences for clients seeking insurance solutions. You will handle inquiries, maintain accurate records, and support retention efforts within a collaborative team.

The ideal candidate communicates clearly, stays calm under pressure, and may speak Spanish. This role offers a flexible schedule, training opportunities, and a path for advancement in a community-focused agency.