Customer Relations Specialist — Flexible Schedule & Growth

Josue Rivera - State Farm Agent; Tampa (FL); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Josue Rivera - State Farm Agent is seeking a Customer Relations Representative to provide exceptional customer experiences and support growth in the agency. This role involves resolving customer inquiries, coordinating with team members, and managing customer records effectively.

The ideal candidate should possess strong communication and problem-solving skills with a background in customer service. The position offers numerous benefits including health insurance, flexible schedules, and opportunities for advancement.

Qualifications

• Strong communication and problem-solving skills.
• Experience in customer service is preferred.
• Ability to manage high-stress situations effectively.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information.
• Assist with customer retention strategies.
• Coordinate with other departments for customer satisfaction.

Skills

Communication skills

Problem-solving skills

Customer service experience

Job description

Josue Rivera - State Farm Agent is seeking a Customer Relations Representative to provide exceptional customer experiences and support growth in the agency. This role involves resolving customer inquiries, coordinating with team members, and managing customer records effectively.

The ideal candidate should possess strong communication and problem-solving skills with a background in customer service. The position offers numerous benefits including health insurance, flexible schedules, and opportunities for advancement.