Customer Care Specialist: Flexible Schedule & Growth

Isabelle Garcia - State Farm Agent; Coppell (TX); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Flexible schedule

Job summary

Isabelle Garcia - State Farm Agent in Coppell, Texas, is seeking a Customer Relations Representative - State Farm Agent Team Member. In this role, you will create exceptional customer experiences that foster growth in our insurance agency. Your attention to detail and customer service skills will help resolve inquiries and enhance community engagement.

We're looking for a customer-focused and empathetic team member, with opportunities for advancement for driven candidates. Join us and be part of our success!

Qualifications

• Excellent communication skills are essential to manage customer inquiries effectively.
• Customer service experience is preferred to assist with retention strategies.
• Ability to calmly handle high-stress situations is crucial.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication and problem‑solving skills

Customer service experience

Bilingual Spanish

Job description

Isabelle Garcia - State Farm Agent in Coppell, Texas, is seeking a Customer Relations Representative - State Farm Agent Team Member. In this role, you will create exceptional customer experiences that foster growth in our insurance agency. Your attention to detail and customer service skills will help resolve inquiries and enhance community engagement.

We're looking for a customer-focused and empathetic team member, with opportunities for advancement for driven candidates. Join us and be part of our success!