Customer Relations Representative - State Farm Agent Team Member

Isabelle Garcia - State Farm Agent; Coppell (TX); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Flexible schedule

Job summary

Isabelle Garcia - State Farm Agent in Coppell, Texas, is seeking a Customer Relations Representative - State Farm Agent Team Member. In this role, you will create exceptional customer experiences that foster growth in our insurance agency. Your attention to detail and customer service skills will help resolve inquiries and enhance community engagement.

We're looking for a customer-focused and empathetic team member, with opportunities for advancement for driven candidates. Join us and be part of our success!

Qualifications

• Excellent communication skills are essential to manage customer inquiries effectively.
• Customer service experience is preferred to assist with retention strategies.
• Ability to calmly handle high-stress situations is crucial.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication and problem‑solving skills

Customer service experience

Bilingual Spanish

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development
• Flexible schedule

Role Description

As a Customer Relations Representative - State Farm Agent Team Member with Isabelle Garcia - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales‑minded candidates.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Qualifications

• Communication and problem‑solving skills.
• Experience in customer service preferred.
• Ability to handle high‑stress situations calmly.
• Bilingual Spanish preferred.