Customer Success & Relations Specialist – Flexible Schedule

Liliana Hernandez - State Farm Agent; Pleasanton (TX); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Liliana Hernandez - State Farm Agent is seeking a Customer Relations Representative to deliver exceptional customer experiences crucial for the growth of the agency. You will manage customer inquiries, resolve issues, and maintain accurate customer records.

The ideal candidate will possess strong communication and problem-solving skills, ideally with customer service experience, and should be comfortable in high-stress situations. Bilingual Spanish is preferred. Join us for career advancement opportunities.

Qualifications

• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication skills

Problem-solving skills

Bilingual Spanish

Job description

Liliana Hernandez - State Farm Agent is seeking a Customer Relations Representative to deliver exceptional customer experiences crucial for the growth of the agency. You will manage customer inquiries, resolve issues, and maintain accurate customer records.

The ideal candidate will possess strong communication and problem-solving skills, ideally with customer service experience, and should be comfortable in high-stress situations. Bilingual Spanish is preferred. Join us for career advancement opportunities.