Customer Service Pro — Growth, Flexible Schedule & Training

Isabel Degollado - State Farm Agent; San Antonio (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Isabel Degollado - State Farm Agent is seeking a Customer Service Representative to deliver exceptional customer experiences, assist with policy changes, process insurance claims, and coordinate with agency teammates to meet community needs.

You will maintain accurate customer records, respond to inquiries, and contribute to a growth-oriented office that values organization, urgency, teamwork, and continuous improvement.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Bilingual Spanish preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Bilingual Spanish

Detail-oriented

Multitasking

Job description

Isabel Degollado - State Farm Agent is seeking a Customer Service Representative to deliver exceptional customer experiences, assist with policy changes, process insurance claims, and coordinate with agency teammates to meet community needs.

You will maintain accurate customer records, respond to inquiries, and contribute to a growth-oriented office that values organization, urgency, teamwork, and continuous improvement.