Customer Experience Specialist | Flexible Schedule & Growth

Abby Gallegos - State Farm Agent; Houston (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Abby Gallegos - State Farm Agent is seeking a Customer Relations Representative to deliver exceptional customer experiences, resolve inquiries, and support community members. You will collaborate with agency team members to ensure smooth service and accurate records.

The role emphasizes friendly, proactive service, adaptability, and a willingness to grow within a supportive environment where teamwork is valued.

Qualifications

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication and problem-solving

Experience in customer service

Ability to handle high-stress

Job description

Abby Gallegos - State Farm Agent is seeking a Customer Relations Representative to deliver exceptional customer experiences, resolve inquiries, and support community members. You will collaborate with agency team members to ensure smooth service and accurate records.

The role emphasizes friendly, proactive service, adaptability, and a willingness to grow within a supportive environment where teamwork is valued.