Customer Relations Specialist - Flexible Schedule & Growth

Talentify; Oceanside (CA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

State Farm Agent is seeking a Customer Relations Representative to deliver exceptional service and support community members. You will manage inquiries, maintain records, and collaborate with other team members to ensure customer satisfaction.

Join a growth-minded agency led by John Cho, with opportunities for advancement and a focus on customer care. This full-time role offers training, flexible scheduling where possible, and a path to develop sales-minded skills.

Qualifications

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication

Problem-solving

Customer service experience

Job description

State Farm Agent is seeking a Customer Relations Representative to deliver exceptional service and support community members. You will manage inquiries, maintain records, and collaborate with other team members to ensure customer satisfaction.

Join a growth-minded agency led by John Cho, with opportunities for advancement and a focus on customer care. This full-time role offers training, flexible scheduling where possible, and a path to develop sales-minded skills.