Customer Relations Specialist - Growth & Flexible Schedule

Jose Cerda - State Farm Agent; Kissimmee (FL); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Salary Plus Commission

Simple IRA

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Jose Cerda - State Farm Agent is looking for a Customer Relations Representative to enhance exceptional customer experiences in a dynamic insurance agency. This role includes managing customer inquiries, maintaining records, and coordinating with team members to ensure satisfaction. We are eager to connect with dedicated, sales-oriented candidates who aspire to grow internally within the agency.

The ideal candidate excels in communication and problem-solving, has a customer service background, and can handle high-stress environments calmly.

Qualifications

• Strong communication and problem-solving skills are essential.
• Experience in customer service is preferred but not mandatory.
• Candidates should demonstrate the ability to remain calm in high-stress situations.

Responsibilities

• Manage customer inquiries and resolve issues effectively.
• Maintain accurate customer records and update information as needed.
• Assist with strategies for retaining customers.
• Coordinate with various departments to ensure customer satisfaction.

Skills

Communication and problem-solving skills

Experience in customer service

Ability to handle high-stress situations

Job description

Jose Cerda - State Farm Agent is looking for a Customer Relations Representative to enhance exceptional customer experiences in a dynamic insurance agency. This role includes managing customer inquiries, maintaining records, and coordinating with team members to ensure satisfaction. We are eager to connect with dedicated, sales-oriented candidates who aspire to grow internally within the agency.

The ideal candidate excels in communication and problem-solving, has a customer service background, and can handle high-stress environments calmly.