Customer Relations Specialist - Flexible Schedule & Growth

Michael Blakeley - State Farm Agent; Reston (VA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Dental insurance

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Signing bonus

Training & development

Vision insurance

Job summary

Michael Blakeley - State Farm Agent is seeking a Customer Relations Representative to create exceptional customer experiences aligned with successful agency growth. In this dynamic role, you will resolve customer inquiries, support agency team members, and anticipate community needs.

The ideal candidate will possess strong communication and problem-solving skills, with a preference for those with customer service experience. Opportunities for internal advancement await dedicated and sales-oriented professionals.

Qualifications

• Excellent communication and problem-solving skills are essential.
• Previous experience in customer service is preferred.
• Capacity to manage high-stress situations effectively.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain and update customer records.
• Assist in strategies for customer retention.
• Coordinate with other departments for customer satisfaction.

Skills

Communication skills

Problem-solving skills

Customer service experience

Calm handling of high-stress situations

Job description

Michael Blakeley - State Farm Agent is seeking a Customer Relations Representative to create exceptional customer experiences aligned with successful agency growth. In this dynamic role, you will resolve customer inquiries, support agency team members, and anticipate community needs.

The ideal candidate will possess strong communication and problem-solving skills, with a preference for those with customer service experience. Opportunities for internal advancement await dedicated and sales-oriented professionals.