Customer Support Specialist — Flexible Schedule & Growth

Michael Dill - State Farm Agent; Franklin (Venango County); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Licensing paid by agency

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Michael Dill - State Farm Agent is seeking a Customer Service Representative to join their local agency team. You will deliver exceptional customer experiences, handling inquiries, policy information requests, and coordination with the agent team to support the community.

Role involves processing policy updates, claims, and maintaining precise records. The position offers licensing support and opportunities for advancement within a growth-minded agency.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented with multitasking ability.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

Michael Dill - State Farm Agent is seeking a Customer Service Representative to join their local agency team. You will deliver exceptional customer experiences, handling inquiries, policy information requests, and coordination with the agent team to support the community.

Role involves processing policy updates, claims, and maintaining precise records. The position offers licensing support and opportunities for advancement within a growth-minded agency.