Customer Experience Specialist — Flexible Schedule & Growth

Michael Daka - State Farm Agent; Newtown (PA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Michael Daka - State Farm Agent is seeking a Customer Service Representative to deliver outstanding support to clients and assist with daily operations. You will handle inquiries, coordinate with team members, and help maintain accurate customer records, contributing to the growth of a trusted insurance business.

Join a close-knit team, benefit from career development opportunities, and work in a supportive environment dedicated to work-life balance and service excellence.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Generate exceptional customer experiences that reinforce the growth of a successful insurance business.
• Resolve customer inquiries and coordinate with other agent team members.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication skills

Multitasking

Experience preferred

Job description

Michael Daka - State Farm Agent is seeking a Customer Service Representative to deliver outstanding support to clients and assist with daily operations. You will handle inquiries, coordinate with team members, and help maintain accurate customer records, contributing to the growth of a trusted insurance business.

Join a close-knit team, benefit from career development opportunities, and work in a supportive environment dedicated to work-life balance and service excellence.