Customer Relations Specialist — Flexible Schedule & Growth

Christopher Schoelen - State Farm Agent

Suffield (CT)

On-site

USD 40,000 - 55,000

Full time

14 days+
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Benefits offered by this job

Hiring bonus
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
401(k) matching
Dental insurance
Vision insurance

Job summary

Christopher Schoelen - State Farm Agent is seeking a Customer Relations Representative. In this role, you will enhance customer experiences and support the agency's growth through exceptional service. Your skills in managing customer inquiries and coordinating with team members will be paramount.

This position offers a dynamic work environment with opportunities for professional development and a comprehensive benefits package including health insurance and paid time off.

Qualifications

  • Strong communication and problem-solving skills.
  • Experience in customer service is preferred.
  • Ability to handle high-stress situations calmly.

Responsibilities

  • Manage customer inquiries and resolve issues.
  • Maintain customer records and update information as needed.
  • Assist with customer retention strategies.
  • Coordinate with other departments to ensure customer satisfaction.

Skills

Communication and problem-solving skills
Experience in customer service
Ability to handle high-stress situations calmly

Job description

Christopher Schoelen - State Farm Agent is seeking a Customer Relations Representative. In this role, you will enhance customer experiences and support the agency's growth through exceptional service. Your skills in managing customer inquiries and coordinating with team members will be paramount.

This position offers a dynamic work environment with opportunities for professional development and a comprehensive benefits package including health insurance and paid time off.

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