Customer Relations Specialist | Flexible Schedule & Growth

Kolton Blickenstaff - State Farm Agent; Westfield (IN); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Join Kolton Blickenstaff - State Farm Agent as a Customer Relations Representative. In this role, you will create exceptional customer experiences to support the growth of a successful insurance agency. You will resolve customer inquiries, maintain records, and ensure customer satisfaction.

The ideal candidate is customer-focused with strong communication skills and the ability to handle pressure. Opportunities for advancement within the agency are available for motivated individuals.

Qualifications

• Communication and problem-solving skills are crucial.
• Experience in customer service is preferred.
• Ability to manage high-stress situations is essential.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure satisfaction.

Skills

Communication and problem-solving skills

Customer service experience

Ability to handle high-stress situations calmly

Job description

Join Kolton Blickenstaff - State Farm Agent as a Customer Relations Representative. In this role, you will create exceptional customer experiences to support the growth of a successful insurance agency. You will resolve customer inquiries, maintain records, and ensure customer satisfaction.

The ideal candidate is customer-focused with strong communication skills and the ability to handle pressure. Opportunities for advancement within the agency are available for motivated individuals.