Customer Relations Specialist - Flexible Schedule & Growth

Keith Folmar - State Farm Agent; Philipsburg (Centre County); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

License Reimbursement

Simple IRA

1000 Hiring Bonus

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Keith Folmar - State Farm Agent is seeking a Customer Relations Representative to generate exceptional customer experiences. You will manage inquiries, assist with retention strategies, and coordinate with team members to ensure satisfaction.

The ideal candidate should possess strong communication and problem-solving skills, with a preference for previous customer service experience. This position offers opportunities for advancement in a supportive environment.

Qualifications

• Strong communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication skills

Problem-solving skills

Customer service experience

Job description

Keith Folmar - State Farm Agent is seeking a Customer Relations Representative to generate exceptional customer experiences. You will manage inquiries, assist with retention strategies, and coordinate with team members to ensure satisfaction.

The ideal candidate should possess strong communication and problem-solving skills, with a preference for previous customer service experience. This position offers opportunities for advancement in a supportive environment.