Customer Experience Specialist — Flexible Schedule & Growth

Michael Burks - State Farm Agent; Conroe (TX); Presencial; USD 32.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

License Reimbursement

Opportunity for advancement

Paid time off

Bonus based on performance

Competitive salary

Flexible schedule

Descripción de la vacante

Michael Burks State Farm is seeking a Customer Service Representative to deliver exceptional experiences, handle policy information, and assist customers with inquiries and updates.

You will coordinate with agency team members, resolve claims, maintain accurate records, and anticipate community needs, with internal growth opportunities for driven, sales-minded candidates. This role offers a flexible schedule, a competitive salary, and rewards for performance.

Formación

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsabilidades

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Conocimientos

Communication and interpersonal skills

Detail-oriented

Customer service experience

Descripción del empleo

Michael Burks State Farm is seeking a Customer Service Representative to deliver exceptional experiences, handle policy information, and assist customers with inquiries and updates.

You will coordinate with agency team members, resolve claims, maintain accurate records, and anticipate community needs, with internal growth opportunities for driven, sales-minded candidates. This role offers a flexible schedule, a competitive salary, and rewards for performance.