Customer Relations & Growth Specialist

Michael Grant - State Farm Agent; Charlotte (NC); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Signing bonus for pre-licensed professionals

Health stipend

Clear pathways for advancement

Training and development opportunities

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Paid time off

Job summary

Michael Grant - State Farm Agent is seeking a Customer Relations Representative to deliver exceptional customer experiences that support the agency's growth. You'll handle customer inquiries, maintain records, and cooperate with agency team members to ensure satisfaction.

This role offers management of customer relations and is perfect for candidates who excel in communication and problem-solving, with potential for internal advancement for those eager to succeed.

Qualifications

• Strong communication and problem-solving skills are required.
• Experience in customer service is preferred.
• Ability to calmly handle high-stress situations.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information.
• Assist with customer retention strategies.

Skills

Communication skills

Problem-solving skills

Customer service experience

Job description

Michael Grant - State Farm Agent is seeking a Customer Relations Representative to deliver exceptional customer experiences that support the agency's growth. You'll handle customer inquiries, maintain records, and cooperate with agency team members to ensure satisfaction.

This role offers management of customer relations and is perfect for candidates who excel in communication and problem-solving, with potential for internal advancement for those eager to succeed.