Customer Relations Specialist - Flexible Schedule & Growth

State Farm Agent; City of Newburgh (NY); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

An insurance agency in Newburgh is seeking a Customer Relations Representative to enhance customer experiences and support a successful team. This role requires strong communication and problem-solving skills, along with a preference for customer service experience. Candidates will manage inquiries, coordinate with team members, and contribute to retention strategies. Benefits include a competitive salary, flexible schedule, and opportunities for career advancement.

Qualifications

• Preferred experience in customer service roles.
• Ability to manage high-pressure situations effectively.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information.
• Assist with customer retention strategies.
• Coordinate across departments to ensure satisfaction.

Skills

Communication skills

Problem-solving skills

Customer service experience

Calm under stress

Job description

An insurance agency in Newburgh is seeking a Customer Relations Representative to enhance customer experiences and support a successful team. This role requires strong communication and problem-solving skills, along with a preference for customer service experience. Candidates will manage inquiries, coordinate with team members, and contribute to retention strategies. Benefits include a competitive salary, flexible schedule, and opportunities for career advancement.