Customer Relations & Retention Specialist | Flexible Schedule

State Farm Agent; Missouri; On-site; USD 38,572 - 41,328; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Performance bonuses

Competitive salary

Flexible schedule

Opportunities for advancement

Paid time off

Training & development

Job summary

An established insurance agency in Missouri is seeking a Customer Relations Representative to enhance customer experiences and manage inquiries. The ideal candidate will have strong communication and problem-solving skills, with a preference for customer service experience. This entry-level, full-time position offers competitive pay and various benefits, including a flexible schedule and opportunities for advancement.

Qualifications

• Preferably experience in customer service.
• Strong communication and problem-solving skills.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information.
• Assist with customer retention strategies.
• Coordinate with other departments for customer satisfaction.

Skills

Communication skills

Problem-solving skills

Customer service experience

Ability to handle high-stress situations

Job description

An established insurance agency in Missouri is seeking a Customer Relations Representative to enhance customer experiences and manage inquiries. The ideal candidate will have strong communication and problem-solving skills, with a preference for customer service experience. This entry-level, full-time position offers competitive pay and various benefits, including a flexible schedule and opportunities for advancement.