Customer Relations & Growth Specialist

State Farm Agent; Southbury (CT); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Simple IRA with employer match

License reimbursement

Bonus based on performance

Competitive salary

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

A local insurance agency in Southbury seeks a Customer Relations Representative to create exceptional customer experiences and support agency growth. Responsibilities include resolving customer inquiries and coordinating with team members. Ideal candidates possess strong communication and problem-solving skills. This position offers a competitive salary and numerous employee benefits including health insurance and opportunities for advancement.

Qualifications

• Strong communication and problem-solving skills are essential.
• Experience in customer service is preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication skills

Problem-solving skills

Customer service experience

Ability to handle stress

Job description

A local insurance agency in Southbury seeks a Customer Relations Representative to create exceptional customer experiences and support agency growth. Responsibilities include resolving customer inquiries and coordinating with team members. Ideal candidates possess strong communication and problem-solving skills. This position offers a competitive salary and numerous employee benefits including health insurance and opportunities for advancement.