Customer Care Specialist - Flexible Schedule & Growth

Coulterins; Louisville (KY); In loco; USD 50.000 - 65.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance

Flexible schedule

Simple IRA

Paid time off

Bonus based on performance

Training & development

Opportunity for advancement

Descrizione del lavoro

A trusted insurance agency is looking for a motivated Customer Relations Representative to enhance customer experiences and contribute to agency growth. You will be responsible for managing customer inquiries, maintaining records, and ensuring satisfaction through coordination with other departments. Candidates should possess strong communication and problem-solving skills, preferably with experience in customer service. The role offers a competitive salary and the opportunity to work in a supportive environment that values growth and development.

Competenze

• Strong communication and problem-solving skills are essential.
• Experience in customer service preferred for the role.
• Ability to handle high-stress situations calmly is required.

Mansioni

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Conoscenze

Communication skills

Problem-solving skills

Customer service experience

Ability to handle high-stress situations

Bilingual Spanish

Descrizione del lavoro

A trusted insurance agency is looking for a motivated Customer Relations Representative to enhance customer experiences and contribute to agency growth. You will be responsible for managing customer inquiries, maintaining records, and ensuring satisfaction through coordination with other departments. Candidates should possess strong communication and problem-solving skills, preferably with experience in customer service. The role offers a competitive salary and the opportunity to work in a supportive environment that values growth and development.